Points of Contact!

Hello everyone I hope that everyone has had a great day! I wanted to take some time today to talk to you about something I am very passionate about and that is that you as a customer of Amaretto can always find help or talk to someone if you need help!

There are a few different ways that you can get in touch with Amaretto!

If it is within normal business hours you can go to the main horse store and see who is online and use the paging system to speak with someone.

Another way that you can get in touch with Amaretto is by filing a ticket! We answer all tickets, even the ones that may be considered silly or not ticket worthy. So we will respond to any ticket filed. This is a great way to communicate because you can access your tickets anytime on our support page and it also keeps a record for us!

Also located at every Amaretto location is a suggestion mail box, so if you have a great idea that you want to share with Amaretto you can put it in a nc and drop it in any mailbox!

On the last Thursday of ever month, Amaretto hosts a community meeting where everyone is welcome to attend, and the floor is open to discuss any issue you may be having with your breeadble! Also you might learn some secrets if you attend!

The last resort way to contact Amaretto would be sending a notecard or a message to a Amaretto staff member, for instance if you can not sign into the support website and need some help you can send Avalon Crystal a notecard and I will get back to you ASAP!

Wait! I almost forgot probably the way that most of you guys talk is the Amaretto groups during business hours staff is always in the group during the week. If it is a weekend or the middle of the night we have moderators that are online and a ton of community members that will help you as well!

With all these different ways for you to be in contact with Amaretto, you should have no problem getting any help if you need it! Also if you would like to tell me about your experience with Amaretto good or bad you can send me a notecard thats Avalon Crystal! Happy breeding everyone this is Ava over and out!

 

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