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"Duplicated horse, please file a ticket with Amaretto"

    • 3 posts
    November 29, 2012 2:11 PM PST

    Hello, I would like how because I have two horses who have a problem I have a red sentence "Duplicated horse, please file a ticket with Amaretto" I do not know just file a ticket for j board not the option on the site and I was trying to enoyer a notecard to Tmzasz Luminos, but I board not answer! this is that it lasts one month and I would like a solution. Thank you to those who can help me...

     

     

    Bonjour, J' aimerais comment faire car j'ai deux cheveaux qui ont un probleme j'ai une phrase rouge "Duplicated horse, please file a ticket with Amaretto" seulement je ne sais pas déposer un ticket car j n'ais pas l'option sur le site et j'a essayer d'enoyer une notecard à Tmzasz Luminos, mais je n'ais pas de réponse! cela fait 1 mois que ca dure et j'aimerais avoir une solution. Merci à ceux qui pourront m'aider...

    • 243 posts
    November 29, 2012 4:21 PM PST

    To file a ticket go here: http://support.amarettobreedables.com/index.php  create a user name and password and hit submit ticket. Include the name of the horse and the uuids. Here is a helpful video that also explains it: http://amarettobreedables.com/videos/7/3/ticket-system

    • 3 posts
    November 30, 2012 5:59 AM PST

    Hello Lindsey Marie and mercide help me but the problem is that I'm already registered but I do not ais access to "view tickets" and "submit ticket" I board access to either ... Coment do??? But I have followed the video.

    • 24 posts
    November 30, 2012 6:47 AM PST

    Hi Prisca, Support has it's own registration. You have to register on the support page.

    • 3 posts
    November 30, 2012 8:13 AM PST

    Ok thanks Lindsey Marie and Ly Jie. It's Ok!!!! YESSSSSS ;-)